FAQ's

We currently deliver in most areas in Cape Town and some surrounding areas. For other provinces we do depot to depot courier to JHB (Meadowdale) and Durban (Pinetown). Please contact us.

NO DELIVERY For Townships.
Only FREE Collection Is Allowed For Townships.

No Delivery Zones:
Vahalla Park, Mannenberg, Kalksteenfontein, Lavender Hill, Bishop Lavis, Delft, Khayelitsha, Kalksteenfontein, Guguletu and Browns Farm.


For Delivery Out Of Cape Town or Other Provinces Please Contact Us Before You Order.
Email: info@frozenfaves.co.za
Phone: 082 528 6502

We offer same/ next day delivery depending on the confirmation time of your order only for Cape Town and Surrounding Areas. Other areas or provinces will be confirmed per order.

Yes we allow collection in Monowarr Road, Ottery, Cape Town.

We truly hope you are 100% happy with your FrozenFaves purchase all the time. Due to the nature of our products we offer no refunds and no exchanges unless there is a default on the product and reported within 24hours of receiving.

Connect With Us